OUR STORY

As a registered nurse since the 1980’s, Carol Imrie has always been passionate about looking after people, coupled with husband James working in a strong family business, it seemed natural to combine their skills and work caring in the community.

Careline Home Support was born from a desire to better the services received from those in need of home care. The company began as a franchise of Community Careline Services and operated in the South Side of Glasgow for 10 years. The restrictive environment pushed the family to break away and stand alone, allowing them to provide the care they felt their clients deserved.

With care and support at the centre of their family values, for 25 years they have reflected this through the work they do with both care providers and users. Their son is now working with them in the business to strengthen the family ties.

Expanding within Glasgow to Falkirk to West Lothian, there is a huge need for a ‘caring’ care provider in Central Scotland. From our family to your family, we are here to help.

HOW WE CAN HELP

We are a care company who specialise in providing care in your own home.

We offer a wide range of care services to people of all ages.

We create tailor-made packages to suit individual needs and wishes, enabling you or your loved one to lead a more independent life.

We have a highly-skilled and friendly workforce, who are always ready to help and are focused on improving outcomes for people who need our services.

As a result, we provide a high quality level of care.

One of our company requirements is that all our staff undergo best practice dementia and Parkinson’s care training.

We are registered with The Care Inspectorate and are proud of the very positive comments and levels achieved for the categories inspected.

Our inspection report can be viewed by clicking HERE or at one of our offices.

Our Awards

We are members of Scottish Care and have won a number of awards in recent years.

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Our Clients

In addition to our private clients, we are entrusted to work alongside local councils such as Glasgow, East Renfrewshire and Falkirk.

Our Aims & Objectives

Our key aim is to continue to develop and provide a high-quality service which enables individuals to lead a full and independent life

From your very first conversation with Careline Home Support, we will begin building a picture of your individual needs so we can provide the best information and support.

Careline Home Support offers a wide range of comprehensive services supporting people at home and in the community, providing Personal Care, Domestic Services & Support, supporting the drive to reduce the time people spend in hospital and speed up the process of hospital discharge.

All our staff are required to undertake the training program and be suitably vetted including a PVG certificate prior to starting with the company.

Accreditation & Regulatory Bodies

We have achieved accreditations with the Care Inspectorate, Scottish Care, and The Scottish Social Services Council.

Our Glasgow Office

Our Falkirk Office

Our Livingston Office